TERMS & CONDITIONS
You allow, agree, and understand that Dog Daycation will take your dog or cat to a dog beach, park, and any selected destination chosen by you while wearing or not wearing a leash as advised by you the owner. The following events could occur and you or a third party will not sue Dog Daycation in the event of an unforeseen accident due to you allowing your dog or cat to be on or off leash at any location specified when requesting the service inside or outside of your home. There is no way to be certain that your dog or cat will be safe off or on a leash. Unfortunately, you can’t control the world around you when your dog or cat is off or on the leash. You can do your best to leash train them or to come when you call while they are off the leash. However, when it comes down to it, they are certainly more susceptible to dangerous situations when off the leash. You understand and are aware that dogs and cats can get scared and react instinctively. Environmental factors are important to consider. These things can all make your dog or cat react quickly and without thinking, which can lead to issues. Dog Daycation can’t and will not be responsible for unforeseen accidents that occur to your dog or cat while off or on leash in any selected environment chosen by you the owner while on Daycation, Staycation, Drop In Visit, Catcation, and House Sitting. Your dog or cat could eat, smell, walk on, and bump into something that could hurt them when off or on the leash. Dog Daycation will always be supervising your pet while off or on leash but in the event that one or all of these or any unforeseen event would occur while your dog or cat is on or off the leash you agree to not sue Dog Daycation. Many people don’t like the attention of dogs and cats. It takes a lot of training to teach an animal to fight its natural excited instincts when they meet a new person. If your dog or cat tries to greet a stranger who isn’t a fan of pets, it could cause issues. If an issue occurs when your dog or cat greets a person or any other animal while on or off the leash you agree not to sue Dog Daycation for an unforeseen event that could occur. Other dogs could have issues with your pet. Sadly, there are some dogs and cats who don’t play well with others. With a dog or cat off-leash, it’s very important to do your best to keep your pet away from any unfriendly animals who may try to act aggressively toward them. While there are many benefits when it comes to walking your dog or cat off or on the leash, it’s imperative that the potentially dangerous environmental factors are taken into consideration. You agree to not sue Dog Daycation in the event that your dog or cat would get into any altercation with another animal or being while off or on the leash.
Dog Daycation will make every effort to care for the dog or cat while being walked or strolled on or off the leash. However, Dog Daycation assumes no responsibility whatsoever for injuries, sickness, death or other disability which may occur to the dog or cat while being walked, strolled on or off the leash. Owner, in consideration of the agreement of Dog Daycation to walk, stroll the dog or cat on or off the leash, hereby irrevocably and completely releases Dog Daycation and its officers, directors, shareholders, employees, contractors, agents, attorneys and drivers from any all liability, claims, suits, demands, and judgments of any and every kind resulting from or in any way connected with the walking, strolling of the pet on or off the leash, or any harm, injury, sickness or death which may befall while being watched, walked, strolled, carried on or off the leash by Dog Daycation. The owner shall be completely financially responsible for any damage to property, to humans, or to other animals caused by the dog or cat while being watched, walked, strolled, carried on or off of the leash and shall promptly pay all damages on demand. The owner shall indemnify and hold harmless Dog Daycation and its agents from any claim or loss resulting from such damage. In the event a dog or cat becomes aggressive in the course of the watch, walk, stroll, pet Daycation, Staycation, Catcation, Drop in Visit-Potty and Play, House Sitting the company reserves the right to place the pet in a crate/kennel/ containment at the owner’s expense.
Dog Daycation will make every effort to care for the pet while being transported. However, the company assumes no responsibility whatsoever for injuries, sickness, death or other disability which may occur to the pet while being transported. Owner, in consideration of the agreement of Dog Daycation to transport the pet, hereby irrevocably and completely releases Dog Daycation and its officers, directors, shareholders, employees, contractors, agents, attorneys and drivers from any all liability, claims, suits, demands, and judgments of any and every kind resulting from or in any way connected with the transportation of the pet and any harm, injury, sickness or death which may befall the pet while being transported by Dog Daycation.
The owner warrants and represents that the pet is neither dangerous nor aggressive. The owner shall be completely financially responsible for any damage to property, to humans, or to other animals caused by the pet while being transported and shall promptly pay all damages on demand. The owner shall indemnify and hold harmless the company and its agents from any claim or loss resulting from such damage. In the event a pet becomes aggressive in the course of transportation, the company reserves the right to place the pet in a crate/kennel/ containment at the owner’s expense.
The agreement is the entire agreement between the company and the owner concerning the transportation of the pet, all oral agreements are merged herein, and any amendments hereto must be in writing and signed with the same formalities as herein.
The Homeowner grants permission to the House sitter to occupy the premises. The Homeowner makes the following express terms; No persons or pets other than specifically included for in this Agreement are permitted to live at the premises during the term of this Agreement.
This Agreement does not constitute a lease. The parties agree that the House Sitter only has a license to occupy the premises under the same Terms and conditions of this Agreement and has no legal interests in the premises.
The House sitter must vacate the premises at the end of the term of this Agreement.
The homeowner agrees:
To provide all food and sundry items and equipment for the care of animals, alternatively the Homeowner can agree with the House sitter to reimburse the House sitter for any food or supplies bought for the animals during the assignment.
To make arrangements for the payment for any services provided by a qualified veterinarian in the treatment and care of the Homeowner’s animals.
To give full details of all pets requiring care during the assignment.
The Homeowner undertakes to provide the House sitter with at least seven days notice of any change to the agreed first day of the House sitting assignment. That the premises will be vacant and in a reasonable condition for the House sitter to live in on the first day of the house sitting assignment.
The Homeowner, or their authorized agent may enter the premises during the terms of this agreement in the following circumstances:
In an emergency (including to make urgent repairs) The premises have been abandoned At any time with the consent of the House sitter
The Homeowner agrees and will provide premises reasonably clean and fit to live in.
The Homeowner will provide the House sitter or the Homeowner’s nominated contact person with a set of spare key for the premises and for the House sitters use.
The House sitter agrees:
To give every reasonable effort to ensure the good health, cleanliness, comfort, safety and happiness of the animals covered by this Agreement.
Owner Warranties and Representations
Owners represent and warrant that in relation to its home, vehicle and/or pets (as applicable):
It will be responsible for and bear the cost of food, any medication, and any vet bills required for any pets that the Sitter is looking after as part of the Sitter Services;
it has full comprehensive and current insurance policies and cover in place for their home, vehicle and pets (if applicable) including insurance for any and all loss, liability and personal injury that may occur to any third party (including Sitters) that is occupying or using the home, vehicle and/or pets (if applicable) or which results from an act (or failure to act) of any third party (including Sitters) that is occupying or using the home, vehicle and/or pets (if applicable) during any period of house sitting. Note legal requirements in relation to home and vehicle (if applicable) insurance may be different in each local area, State or Territory. Owners are solely responsible for ensuring the legality and appropriateness of any insurance in their own legal jurisdiction;
that all land rates, property taxes, utilities, mortgage payments, body corporate fees, television/ radio licences, fire, police, ambulance and other emergency services levies, and all other levies, rates, taxes, charges, tolls and/ or tithes that are payable by the Owner are paid for and will be paid for during any period of house sitting.
that all fittings and appliances (as relevant) are in good working order immediately prior to the commencement of any period of house sitting; and
that it will be responsible for and bear the cost of any repairs required to be made to their house and/ or vehicle (if applicable) attributable to normal wear and tear including any fittings, appliances and contents (as relevant).
You as the owner of the home and animals that reside in your home agree to read and consent to adhering to the checklist below.
Homeowner’s checklist – Some suggestions for before you leave.
Homeowners – use this checklist to ensure that you’re ready to hand over the care of your home and animals to your Dog Daycation on the day that you leave.
Neighbors
Please let your neighbors, friend and family know that you have a house sitter moving into your home to avoid unnecessary misunderstandings.
Security systems
If you have an alarm system you may need to make arrangements with the security company for a code and password specifically for your house sitter to use. Keys for windows locks should be left with
your house sitter.
Insurance
Contact your insurance company to let them know you will have a house sitter moving into your home.
If you are using an email address that is dependent on your
home internet service provider, you may need to set up a new address that can travel with you.
Contact information
Please leave contact information so you house sitter can stay in touch while you’re away.
Emergency contact
You may want to ask someone such as a friend, neighbor or relative etc. to act as a nominated contact person for your house sitter to liaise with your absence
Spare keys
Leave a set of spare keys with your nominated contact person or your house sitter.
Rubbish collection & recycling services
Make a note of which days your rubbish and recycling is collected.
Compost
Make a list of what you would and wouldn’t like your house sitter to add to your compost.
Animal documentation
All of your animal’s records should be put together in a folder for your house sitter’s easy access. These records could include: immunizations, tattoo, microchip, any lost pet register phone numbers, license, medical history and current medications.
Animal license
Please make certain your animal’s license or registration will not expire while you are away.
Animal supplies
Please stock up on enough supplies for your animals while you are away. These supplies could include the following:
Food (including any special treats, chewing bones, drinks etc.) Medications
Toys
Exercise equipment
Identification tags, tattoo or microchip
Bedding
Cleaning and grooming equipment (medicated shampoo, towels, hoses, brushes, scissors, clippers)
Waste collection equipment (bags, gloves, litter, disinfectant)
Home contents list
Make a list of any items you’d prefer your house sitter not to use.
Out of bounds
You may like to write a list of any areas or rooms in your house or on your property that you don’t want your house sitter to use.
Pool maintenance
Ensure any pool equipment and chemicals are available for your house sitter to use. Attach clear written instructions to these.
Parking
Describe what parking is allowed on or near your property including costs and restrictions. You may be able to arrange for a visitors parking permit for your house sitter to use.
Visitor’s policy
What is your preference for visitors to your home while you’re absent? If you have strong feelings about a visitor’s policy, include this information in your house sitting agreement.
Rules and regulations
If your home is an apartment or a rental property, you may want to leave a copy of the by-laws or lease for your house sitter to refer to.
Subscriptions
You may want to suspend or cancel any magazine, newspaper or online DVD rental subscriptions you may have.
Pay-per-view TV
You may want to suspend or cancel your satellite or cable TV service unless agreed that you are providing these.
internet access
You may want to suspend or cancel your internet access account unless agreed that you are providing this.
Mail redirection
You may want to set up a redirection order for your mail – unless you make specific arrangements for redirection with your house sitter.
Home deliveries
You may want to suspend or cancel any regular home deliveries you may have.
Garden tools
Make sure your garden tools are accessible. Leave your shed keys out for your house sitter.
Indoor plant maintenance
Leave any supplies for your indoor plants to your house sitter. Attach written instructions to these.
Lawn maintenance
Check that your lawnmower is in good working order. Leave spare fuel for your mower if required. Attach hoses to outdoor water supplies for watering your garden and lawn. Leave rakes and wheelbarrow out for your house sitter.
Use of your vehicle
If you are happy to have your house sitter use your vehicle while you’re away you need to do the following:
Familiarize them with the vehicle before you go.
Add their name to the motor vehicle insurance policy
Have them confirm in writing that they will be liable for any costs and damages incurred while using your vehicle including paying any excess fees on any resulting insurance claim.
Provide local driving regulation information for their reference
Maintenance of your vehicle
You may want to have your vehicle maintained in your absence. This could include asking your house sitter to start your car once a week and/ or clean your car before your return.
Use of your bicycle
You may be happy for your house sitter to use your bicycle. Familiarize your house sitter with any security locks you may use. Write down the code for a combination lock and leave two keys for any locks.
Clean and tidy home and yard
It’s a good idea to ensure your house and grounds are clean and tidy in preparation for your house sitter’s arrival. Note that in the house sitting agreement your house sitter has agreed to maintain your home and garden to the condition they first encountered it.
Perishable foodstuffs
You may want to empty your refrigerator of any perishable foodstuffs, although your house sitter may be happy to eat or otherwise dispose of these.
Storing valuables & breakables
You may wish to lock away your valuables and breakables in a secure area such as a locked cupboard or attic space.
Clean linen
Put out clean linen and towels for your house sitter.
First meal
Provide the essentials for your house sitter’s first meal in your home.
Gas & electric
Leave instructions for the safe use of your electricity and gas services. Show your house sitter where the relevant meters are as well as the fuse boxes and cut-off switches. For long term houses-sits or where you’ve agreed to share utility costs, take meter readings on your last day in the property so that your house sitter’s share of the utility bills can be worked out on your return.
Heating and Air-conditioning
Leave detailed instructions on how to program any heating and air- conditioning systems.
Cleaning & gardening services
You may want to suspend or cancel visits by your regular cleaner or gardener. If your house sitter wants to retain these you need to discuss who will pay for these services.
Water & drains
Leave instructions on the location of your water mains tap and means of access to your sewer system.
Inclement Weather
Dog Daycation will use our best judgment while caring for your pet and home at the time of inclement weather (primarily severe storms, hurricanes, etc.). We will try to carry out your instructions to the best of our ability. The care we provide your pet and it’s safety is our first concern. The inclement weather plan will be as follows:
Every effort will be made to drive to your home.
The service schedule may be changed, interrupted, or altered due to circumstances.
If it is not possible to drive safely to your home, your emergency contact will be notified.
You will be notified that the above-mentioned contingency plan has been activated.
Emergency Contact
Dog Daycation has requested the name and phone number of a person living nearby who has access to your home. This should be a person close enough to walk to your home if roads are impassable. If we are physically unable to drive to your home this information is needed so that we can contact this person to request their assistance to check on your pet. Garage door openers are not operational in the event of power outages. In the event that the customer does not provide a nearby emergency contact with access to your home for Dog Daycation , Dog Daycation will provide service, but not until conditions allow us to reach your home safely.
Medications / Vaccinations
Dog Daycation will attempt to administer medications as directed but cannot be held responsible for complications that arise as a result. Excessively shy cats with medical problems can be a serious risk. If you have such an animal, this must be thoroughly discussed. Under no circumstances will Dog Daycation service any pet that has any form of contagious illness. This is for the safety of our other customers. Dog Daycation requires that all pets have the necessary vaccinations and immunizations before service begins. If a Dog Daycation pet care provider is bitten or exposed to any disease or aliment received from a clients pet, which has not been properly or currently vaccinated, the client will be responsible for all costs and damages that may incur.
Access to your Home by Others
If customer allows any other person access to their home during the Dog Daycation contract period, Dog Daycation cannot be held liable for any damages to property or pets as a result. Please notify Dog Daycation if someone will be in your home. Please also notify the person in your home that Dog Daycation is coming so that your visitor is not surprised by our entrance.
Privacy Policy
Dog Daycation highly respects our clients entrusting us with the care of their home and their pets. We do recommend you inform a trusted neighbor that while you are away, Dog Daycation will be caring for your pets and your home.
Animal Behavior
Animal behavior can be unpredictable. Dog Daycation does not accept responsibility for liability for animal behavior, normal or otherwise, which results in injury to the client’s animal. Further, if a Dog Daycation pet care provider is harmed or injured by the client’s animal, the client/owner accepts full responsibility for the cost of any necessary medical attention required by either the Dog Daycation pet care provider or by the animal.
Changes Regarding Pets Care
Please provide us with any changes regarding your pet care and/or other pertinent information.
Unacceptable Pets
Dog Daycation has the right to refuse animals who appear to be aggressive, ill, etc. or could cause harm to Dog Daycation or others. We do not have to provide reasoning for refusing to work with you or your pet.
Abandon Policy
If you abandon your pet in our care. We have the right to report your actions to the appropriate authority, give your pet up for adoption, etc. All expenses incurred during this time period the client will be held 100% liable for reimbursing Dog Daycation.
Payment
All fees are due and payable prior to starting service. For cancellations occurring outside of two weeks from start date, a full refund will be provided; if cancellation occurs within 48 hours, you will be charged in full. Acceptable forms of payment include: cash, Check, PayPal via website, Venmo, most major credit cards, Gift certificates.
You and your dog will be donating to a local Housing and Homeless Shelter with every adventure scheduled with Dog Daycation.
Lockbox
Dog Daycation will not keep keys on file per insurance guidelines. We request that all clients get a lockbox. The lockbox code should be given to pet sitter prior to service.
Home security/keys/access into your home:
We take home security very seriously because we know how important your pet’s well-being and home security are important to you! We can accommodate your standard home security protocol, including alarm systems and/or security cards/Fobs. Home entry is aligned to your preferred method whether you opt to (1) hide a key outside of your home via a Hide-A-Key or other hiding spot/apparatus, (2) use your own lockbox (if you’d like to purchase one you can find one on Amazon by clicking here, (3) use keyless entry via keypad or code *still need to hide a key in case electronic entry does not work*, (4) access through a leasing office or concierge desk. It is YOUR responsibility that our sitters and walkers can enter into your home for your scheduled visits. You acknowledge you will provide us access to your home upon arriving for your scheduled service and that the option you select to use works. Dog Daycation is not responsible for ANY client keys. If we arrive for a scheduled service and we cannot gain entry into your home via the method you provided to us, you will still be held accountable and charged for that service. You will be notified immediately via phone call, email, and text.
Insurance
Dog Daycation is an insured business.